Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their Orders and request a refund from us.
will be made to the same account.
What is the Livyuindia Cancellation Policy ?
An order can be cancelled only before it has been dispatched from the warehouse. You can get an update of your order by logging into Livyuindia’s Website, Mobile Site or Mobile Application. Once a cancellation request is raised, any amount paid will be credited back to the same payment mode using which the payment was made.
Can I Modify the shipping address of my order after it has been placed ?
Yes, but only through our Customer Care Services. You can shoot an email to firstname.lastname@example.org Please note that the changes can be made only before your order has been dispatched from our warehouse.
How do I cancel My Order ?
Log in to your Livyuindia account, go to ‘My Account’ and tap on ‘My Orders’. Select the order number that you wish to cancel and click cancel. You are done!
I Just Cancelled my order . when will I receive my refund ?
All the payments made using Credit card, Debit Card, Net Banking and Wallets are refunded to the source account in 10-15 business days from the date of order cancellation request.
If payment was made using Livyuindia store credits, the refund will reflect into your Livyuindia Credits account within 1-2 days of raising a cancellation request.