FAQ

Livyu India Web Site

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    What is Livyuindia.com?

    What is Livyuindia.com?

    Livyuindia.com is a online retail e-commerce store for best quality products in its own category which are sourced from the authentic manufacturers only. We are also manufacturer-exporters since 23 years. We sell Indian & Imported products at our online retail store. 

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    Where are Livyu India based ?

    Our Registered Office is at Gurgaon , Haryana , Our manufacturing facility is in Rajasthan, Branch office in USA.

My Account & Password

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    How to edit my account & change my password ?

    1. You can go to your account section by click on the link on the top right of the website main page.

    2. In account section, you can edit your profile.

    3. You can change your password any time.

    4. You can change your delivery address and you can add more delivery addresses if required along with the old address.

    5. you can manage your wish list by deleting products in which you are no longer interested. 

    6. you can view your order history as well

Payments & Payments Security

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    What are the payment options available on LivyuIndia.com ?

    1. We accept Domestic & International Credit card and Debit card
    2. Net Banking from 58 banks.
    3. Cash on Delivery for India
    4. Mobile Wallets. ( JioMoney , Freecharge, Airtel Money, Pay Zapp, Mobikwik )
    5. UPI  ( Google Pay , BHIM, Axis mobile ) 
    6. Paytm wallet
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    Is it safe to use my credit/debit card on livyuindia.com?

    At Livyindia.com , we are committed to deliver you a safe, private and secure shopping experience by offering you the highest security standards as per international standards . We do not retain your banking information. Further share information from our payment gateway partners in details as follows :

    PCI DSS and ISO:27001 compliant

    The PCI Council is a global body that sets compliance rules for managing cardholder data for all online payment systems.

    ISO is an organization with a membership of 164 national standards bodies.


    Secure & encrypted communication

    We use the highest assurance SSL/TLS certificate, which makes sure that no unauthorised person can access your sensitive payment data over the internet.


    Tokenization to prevent data exposure

    We replace your 16-digit card number with a token, which replaces the original card number. Tokens are assigned randomly, making it extremely difficult to reverse-engineer the actual card number.


    PCI DSS Level 1 compliant along with frequent third-party audits and a dedicated internal security team to make sure your data is always safe.

     


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